Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item(s) to request an exchange or store credit.
The Broken Ears, LLC does not offer refunds at this time. However, we offer exchanges or store credit. We will want to make it right!

The item(s) must be unused and unopened.

The fastest way to ensure you get what you want is to return the item you have as soon as possible. Once the return is accepted, you can make a separate purchase for a new item.